PR Crisis Management In Asia – SIA Plane Crash

A Case Study of PR Crisis Management Gone Right in Asia Pacific SIA Plane Crash Aftermath and PR Management Just as the image suggests, a PR crisis is both a danger as well as an opportunity for your company. Upon good handling, a crisis can transform into a victorious return, otherwise it might become a… Continue reading PR Crisis Management In Asia – SIA Plane Crash

Social Media Crisis Management: The BP Oil Spill

Crisis Management is one of the most important aspects all organizations should practice. A well-handled crisis creates opportunities for the company – if not, they face detrimental consequences that can be ugly for the corporation’s image.  For example, the post by Yijing called LinkedIn PR Crisis Roundup paints a portrait of how a crisis can… Continue reading Social Media Crisis Management: The BP Oil Spill

Crisis Management: Comparing Asia and the West

The Need for Tailored Crisis Solutions In my previous posting, we spoke about Asia’s Social Media Growth and Asia’s rapid consumption of social media. While social media is a powerful tool that brand advertisers leverage upon, they must be constantly aware that social media presents itself as a double edged sword. Being an effective symmetric… Continue reading Crisis Management: Comparing Asia and the West

LinkedIn PR Crisis Roundup

Crisis occurs when safety measures are not well taken care of. Organizations have to be prepared to take on a crisis when it occurs. Everyone would expect a big organization such as LinkedIn to have a crisis management plan in the event if their systems are being hacked. But there are also instances, where big… Continue reading LinkedIn PR Crisis Roundup

Putting out fires

Zhao Qian attended EASTWEST’s the  fourth roundtable on managing crisis management with social media. She has written an interesting article about her observations, which you can read here. By Zhao Qian, Global Times "My new car has problems," "My PC keeps burning out," "I’m worried that the baby milk power will affect my daughter’s hormone levels…"… Continue reading Putting out fires