Top Tools: Help Juice

Helpjuice is an easy-to-use and powerful knowledge base software is designed from the ground up to help you scale your customer support and collaborate with your team.

Helpjuice is a cloud-based knowledge management platform that helps businesses of all sizes build and maintain knowledge bases.
Helpjuice enables all information to be centralised in a single knowledge base which can be customised with your band’s colours and logo. The knowledge base can be used by both employees as well as external customers. Searchable knowledge bases encourage and enable customers to self-serve and resolve issues without having to contact a customer service team. Helpjuice has a great search functionality and role-based permissions and analytics to track the performance of top contributors to the knowledge base.

 

Helpjuice lets users assign different access levels to content including public, specific-users, URL-based and internal only access. The content in the knowledge base can be set in order to be presented to users.

HelpJuice has built up an impressive portfoilio of clients, from Amazon, Virgin Mobile and the World Health Organisation

Pricing

Helpjuice has a fairly simple pricing structure designed to grow with you business. Prices start at $120 per month for four users and up to $499 per month for unlimited users. All plans come with a 14 Day Free Trial.

If you like this post and want some more tools to help you streamline your business check out our Top 100.  Helpjuice is featured as one of our Top 100 Tools for PR and is included in our Technology Applications Directory – TAD|pr. You can download your copy of the directory here.

Download your Technology Applications Directory, TAD|pr here

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